Last updated: June 16, 2026
At Wear Lucknawi, we respect your privacy and care about protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, create an account, subscribe to our emails, or contact us.
Information We Collect
We may collect the following information:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment confirmation details
- Account login details, if you create an account
- Messages or support requests you send us
- Website usage data such as IP address, browser type, device type, pages visited, and cookies
We collect this information when you place an order, sign up for emails, create an account, contact us, or browse our website.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Confirm payments
- Send order updates and shipping notifications
- Provide customer support
- Manage returns, exchanges, and order issues
- Improve our website and shopping experience
- Send marketing emails, offers, and product updates if you subscribe
- Prevent fraud and protect our store
- Follow legal and business requirements
Payments
Your payment information is processed through secure third-party payment providers. We do not store your full credit card, debit card, or bank details on our own systems.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and support marketing or advertising.
You can disable cookies in your browser settings, but some parts of the website may not work properly if cookies are turned off.
Email Marketing
If you subscribe to our email list, we may send you updates about new arrivals, offers, sales, and product launches. You can unsubscribe at any time by using the unsubscribe link in our emails.
Sharing Your Information
We may share your information with trusted service providers who help us run our business, such as:
- Shopify
- Payment processors
- Delivery and shipping partners
- Email marketing tools
- Analytics tools
- Customer support tools
- Advertising platforms
We only share information needed for these services to work.
We may also share information if required by law, to protect our rights, prevent fraud, or respond to legal requests.
Third-Party Links
Our website may include links to third-party websites, apps, or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites. Please review their privacy policies before sharing your information.
Data Security
We take reasonable steps to protect your personal information. However, no online system is 100% secure. Please avoid sharing sensitive information through unsecured channels.
Data Retention
We keep your personal information only as long as needed to complete orders, provide support, meet legal requirements, prevent fraud, and manage business records.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Ask us to correct your information
- Ask us to delete your information
- Opt out of marketing emails
- Request a copy of the information we hold about you
- Withdraw consent where applicable
To make a request, you can contact us using the details below.
Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us so we can remove it.
International Users
If you access our website from outside the United Arab Emirates, your information may be processed in other countries where our service providers operate. By using our website, you understand that your information may be transferred and processed outside your country.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: wearoflucknawi@gmail.com
Address: Muhammad Ali Jinnah Road, Karachi, 75500
